Jira Cloud

New

Creates a Jira issue in the project of your choice the moment cpum.ai opens an incident, then stores the issue key on the incident so the cpum timeline links to the Jira ticket. Closes the loop for teams that triage in Jira.

cpum.ai → Jira Cloud

Critical

cpum.ai alert: api.high-latency

Metric: p99_latency_ms

Value: 842.00

Threshold: > 500

Fired at: 2026-05-08T14:22:01Z

Sample payload — your Jira Cloud channel receives this shape.

Connect in app →Browse all integrations

Setup steps

1Generate a Jira API token at id.atlassian.com → Security → API tokens.
2Pick the Jira project key issues should land in (e.g. OPS, INC).
3Paste the base URL, account email, token, and project key into the Jira destination form in cpum.ai.

What you'll need

Field	Example
Jira base URL	https://acme.atlassian.net
Account email	you@example.com
API tokensecret	Atlassian API token
Project key	OPS
Issue type (default: Task)	Task

Ready to wire it up?

Open the cpum.ai dashboard and we'll pre-fill the Jira Cloud destination form for you.

Connect Jira Cloud →